Contactless Delivery Process
- Delivery Update: We are working hard to ensure that your order is delivered in a timely and hygienic manner. Our logistics partners will be subject to District/W-ward; City and State Govt, guidelines on movement w.r.t COVID-19 regulations. Returns/ Reverse pick up requests may be delayed. Please email us at customercare@zodiacmtc.com
- All Orders Are Packed Hygienically: All garments ordered are passed through UV rays to kill germs and packed in a sanitized facility where the staff are screened before entry and provided hand sanitizers and face masks in their work area. The following best practices are followed.
- Health Monitoring
- Practicing Hygiene
- Sanitized Facilities
- UV treated, packed, and shipped to you
- Zero Contact Delivery: We are working with our logistics partners to ensure “Zero Contact” delivery of your order. Please bear with us if there are delays in your order getting delivered.
- The shipment will be kept outside the door/at the permitted area of society premises.
- The delivery person will move back 6ft/2mtr to maintain safe distance.
- There will be no physical contact with the OTM machines so it will not be handed over to the recipient, no signature is required.
- The recipient will be requested to provide name/contact details to our field executive/courier while accepting the shipment.
- A SMS will be forwarded to the recipient’s mobile number informing him about the Contact Less Delivery.
- A delivery is successful SMS will be sent to the recipient confirming the delivery details and if they have any query, an email id will be available through a URL.